Swyvl for Field Service

Every job builds a permanent record of the site.

Your team takes photos on every callout. Swyvl anchors them to the address, time-stamps them, and makes the full site history available to the next person dispatched — before they walk in the door.

Every callout disappears into a black hole

Your team captures evidence on every visit. Then it scatters across phones, drives, and job-management apps that don't talk to each other.

Last year's photos are buried in someone's phone

A technician took 30 photos on the last visit. They're sitting in the camera roll of someone who left the company three months ago. Nobody can find them.

Every photo from every visit, searchable by date

Photos uploaded against the site address, organised by visit, and viewable in any browser. Last year's evidence is one click away.

A different tech is dispatched and knows nothing

The technician who attended last time isn't available. The new one rolls up cold — no idea what was done, what was deferred, or where the access panel even is.

Full site history before they arrive

The next tech opens the site record on their phone — last 5 visits, what was found, what was replaced, photos of every fix. Walks in the door already briefed.

No proof of the condition you found the site in

A customer claims damage that was already there. Or an insurer asks for evidence of pre-existing condition. You have a folder of unsorted photos and no way to prove when each was taken.

Time-stamped, immutable audit trail

Every photo carries a verifiable timestamp and access log. Defensible evidence for customer disputes, insurance claims, and compliance reporting.

Built for the way field teams actually work

Address-based, not ticket-based

The site record persists across job numbers, work orders, and ticket systems. The same address, every visit, building one continuous history.

Time-indexed timeline per site

Every visit is its own capture session. Scrub the timeline to see what the site looked like in March, last quarter, or 18 months ago.

Share a site record on demand

One link sends the full site history to a customer, insurer, or sub-contractor for sign-off — branded with your logo, viewable in any browser.

Photos, video, PDFs, drawings

Phone photos, walkthrough video, scope-of-work PDFs, mark-ups, and as-built CAD — all attached to the same site, all viewable in the browser.

Data stays in your region

Choose Australia, US, UK, or Europe — your team's photos and reports never leave the region you select.

Per-site team access

Give techs, sub-contractors, and customers access only to the sites they need to see. No data leakage between jobs, customers, or contracts.

How it works

1

Pin the site

Each address becomes a site on the map. Once it's there, every future visit appends to the same record.

2

Capture on site

Techs upload photos and notes from their phone. Each visit is automatically grouped as a capture session.

3

Brief the next visit

Whoever is dispatched next opens the site record on their phone before they leave the depot.

4

Share when needed

Send a branded link to the customer or insurer for sign-off, evidence, or a quote.

Start building your site record

The Free plan covers up to 5 GB of storage. Pin your first sites, upload last week's job photos, and see the site record build itself.